FAQ

What is tallow skincare?

Tallow is purified beef fat, traditionally used for centuries as a rich moisturizer. It's biocompatible with skin, meaning its fatty acid profile closely resembles our own skin's natural oils, so it absorbs deeply instead of sitting on top.

Is Cashmere Cloud scented?

No. Cashmere Cloud is completely unscented — no fragrance, no essential oils. Just the natural, faint warmth of the ingredients themselves.

Will it leave my skin greasy?

It goes on rich and melts in. Give it a minute to absorb and you're left with soft, velvety skin — not a slick residue. A little goes a long way.

What skin types is it for?

All of them, including sensitive and dry skin. If your skin barrier is compromised or reactive, unscented Cashmere Cloud is the gentlest place to start.

How do I use it?

Massage a small amount into clean skin, face or body, morning or night. On damp skin after a shower it spreads furthest and locks in the most moisture.

How long does one jar last?

With daily use on the body, most people get 4–6 weeks from a jar. A little goes a long way.

Where is GROUNDED made?

Every jar is handcrafted in small batches in Easton, Massachusetts.

Is it cruelty-free?

Yes. Never tested on animals.

How much is shipping?

We offer free U.S. economy shipping on orders of $65 or more.

How does the soap bundle work?

On our Build Your Bundle page, pick any 3 bar soaps for $25 — you save $5, and the discount is applied automatically.

What is the soap quiz?

Answer a few quick questions and we'll match you with three recommended soaps based on your soap personality. You can build your bundle straight from your results.

What is the Mix & Match Duo?

Any 2 body butters for $65. Just add two or more body butters to your cart and the $7 discount applies automatically.

Where are GROUNDED products made?

Every GROUNDED product is handcrafted in small batches in Easton, Massachusetts.