Terms + Conditions

Grounded Holistic Apothecary - Terms & Conditions

Welcome to Grounded Holistic Apothecary! We are committed to providing you with high-quality, natural soap and skincare products made with ethically sourced ingredients and sustainable practices. These Terms & Conditions govern your use of our website and services. By accessing or using our website or placing an order, you agree to be bound by these Terms & Conditions.


  • Grounded Holistic Apothecary is operated by Grounded Holistic Apothecary and is located in the United States.
  • These Terms & Conditions are subject to change at any time without prior notice. We will post any changes to these Terms & Conditions on our website.
  • You are responsible for reviewing these Terms & Conditions regularly. Your continued use of our website or services after any changes are posted will constitute your acceptance of those changes.
  • You must be at least 18 years of age to use this website or purchase our products.

Product Information:

  • We strive to provide accurate and detailed information about our products on our website. However, some information, such as dimensions or colors, may vary slightly.
  • We cannot guarantee that our products will be allergen-free or suitable for all skin types. Please consult with a healthcare professional before using our products if you have any concerns about allergies or skin sensitivities.
  • We reserve the right to discontinue or modify any product at any time without prior notice.

Orders and Payments:

  • All orders must be placed and paid for through our website using a valid credit card or debit card.
  • We accept [list accepted payment methods].
  • We are only able to ship orders within the United States.
  • Shipping costs are calculated based on the weight and size of your order and your shipping location.
  • All orders are subject to sales tax based on your shipping address.
  • We will process your order within 3 business days.
  • You will receive an email confirmation with tracking information once your order has shipped.
  • We are not responsible for delays in shipping caused by carriers or unforeseen circumstances.

Returns and Refunds:

  • We accept returns of unused and unopened products within 30 days of purchase.
  • To return a product, please contact us at natalie@groundedholistics.com for a return authorization number.
  • You are responsible for the cost of return shipping.
  • Once we receive your returned product and verify its condition, we will issue a full refund to your original payment method.
  • We do not accept returns of used products or products damaged due to misuse or improper storage.

Privacy Policy:

  • We are committed to protecting your privacy. Please see our Privacy Policy for more information on how we collect, use, and disclose your personal information.

Disclaimer of Warranties:

    • We provide our products and services "as is" and without warranty of any kind, express or implied. We disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that our products or services will be error-free or uninterrupted, or that they will meet your specific needs.

Limitation of Liability:

  • In no event shall Grounded Holistic Apothecary be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services.

Governing Law and Jurisdiction:

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Massachusetts, United States of America, without regard to its conflict of laws provisions.
  • Any dispute arising out of or in connection with these Terms & Conditions shall be brought and heard exclusively in the courts located in Bristol County, Massachusetts, United States of America.

Contact Us:

  • If you have any questions about these Terms & Conditions, please contact us at natalie@groundedholistics.com

Thank you for shopping at Grounded Holistic Apothecary!